Frequently asked questions
The short answers about the relaunch. Anything else, email us.
When can I order?
Soon. We're setting up new hardware now. Join the waitlist and you'll get one email the moment orders open.
Where will the servers be?
We'll announce locations at launch, once the hardware is in place. Waitlist members hear first.
How much will it cost?
Prices are announced at launch. Billing is monthly with no setup fees and no annual lock-in, and every plan includes an IPv4 address.
What virtualization do you use?
KVM. Your server has its own kernel and behaves like real hardware, so you can run Docker, WireGuard and anything else Linux runs.
Which operating systems can I install?
A choice of popular Linux distributions, plus a rescue console for when things go wrong. The full list is published at launch.
Do I get IPv6?
Yes. Every server gets an IPv4 address and a /64 of IPv6.
Is there a refund policy?
Yes, a 14-day money-back guarantee. Accounts suspended for abuse are not refunded.
How can I pay?
Bitcoin at launch, through our own payment server. Card and PayPal will follow once approved.
What am I allowed to run?
Anything lawful that doesn't harm others or our network. Spam, attacks, mining and a few other things are not allowed: see the Acceptable Use Policy.
Who runs VPSNine?
VPSNine is operated by Tekari. Questions go to [email protected] and are answered by people, not an autoresponder.